All case studies

    eCommerce · Walmart Marketplace · 18 months

    Walmart Marketplace Launch — Home Goods Case Study | Wishbone Advisory

    $0 → $14M

    Annual run-rate

    Top 1%

    Seller status

    18 mo

    From launch

    Situation

    A mid-market home goods manufacturer wanted to diversify beyond Amazon and DTC. Walmart Marketplace was the strategic channel — but the internal team had no marketplace playbook, limited bandwidth, and no experience with Walmart's seller ecosystem.

    What was broken

    • 01

      No Walmart expertise in-house — the team was trying to copy-paste their Amazon playbook, which doesn't translate.

    • 02

      No operational processes for Walmart-specific inventory management, returns, or seller scorecard compliance.

    • 03

      No Walmart Connect (advertising) strategy — they were spending blind with no margin visibility.

    What we did

    1. 01

      Designed the full Walmart launch plan: catalog prioritization, content optimized for Walmart search, and a Walmart Connect ad strategy built around margin targets.

    2. 02

      Built operational processes for inventory, returns, and seller scorecard management — then embedded weekly coaching with the in-house team for two quarters.

    3. 03

      Scaled the catalog from a focused launch SKU set to full assortment over 12 months, layering Walmart Fulfillment Services (WFS) selectively to optimize margin.

    Results

    $14M

    Annual run-rate on Walmart

    In 18 months from zero

    Top 1%

    Seller status achieved

    With consistent scorecard performance

    22%

    Of total digital revenue

    With stronger margins than Amazon

    Walmart now represents 22% of total digital revenue with stronger margins than Amazon. The internal team runs the channel independently with the playbook we built.

    "Wishbone didn't just launch us on Walmart — they built the muscle so we could run it ourselves."

    Director of eCommerce

    Get started

    Want results like this?

    Book an intro and tell us what you're trying to unlock.

    Or send a quick brief

    Open contact form